Refund policy
Thank you for Shopping with us! We want you to be happy with your purchase, and we’re here to help if something isn’t right.
Please note that we do not offer refunds or returns. However, we do accept exchanges under specific conditions outlined below.
 Exchange Eligibility
You may request an exchange within 3 days of receiving your order only if:
• The product arrived damaged,
• You received the wrong item, or
• There is another issue with your order.
 No Exchanges On:
• Customised or personalised products
• Items that have been worn, used, or washed
• Items without original tags or packaging
 Conditions for Exchange:
• Items must be unworn, unused, and in original condition
• Tags must be intact and attached
• You must contact us within 3 days of delivery
To request an exchange, please email us at Xeusticfitt@gmail.com with your order number, a description of the issue, and a photo if applicable.
Shipping costs for exchanges are the responsibility of the customer unless the error was on our end.
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