Shipping policy

We aim to process and ship all orders within 6 business days  after order confirmation. Custom items may take longer due to the nature of personalization.

  • Shipping times vary depending on your location and the shipping method chosen at checkout.

  • You will receive a tracking number once your order is dispatched.

  • We are not responsible for delays caused by couriers, customs, or other external factors.  

Please do not open the parcel before confirming the delivery with the courier.
Opened, tampered, or unverified parcels will not be accepted for return or complaint.

If your order hasn’t arrived within the expected time or there are any issues, please contact us via Instagram or our whatsapp. We’ll do our best to help you out.